Privacy Policy

This Privacy Policy explains how Conquest Communications Group, LLC (“Conquest,” “we,” “us,” or “our”) handles personal information across our website at conquestgroup.com and through our voice and text messaging services. Conquest operates as a direct contact and research vendor on behalf of political campaigns, advocacy organizations, and commercial clients. We take the responsibility of handling consumer data seriously at every stage of that work.

Our practices align with the Telephone Consumer Protection Act (TCPA), applicable state privacy laws, and the wireless carrier compliance standards enforced by 10DLC registration authorities and call analytics partners.

1. Information We Collect

Through our website and during our outreach activities, we may collect the following categories of personal information:

• First and last name
• Business or personal email address
• Mailing or service address
• Telephone and mobile phone numbers
• Job title and employer or organization name
• Responses you choose to provide during a survey, voter identification call, or other outreach contact
• Records related to our contact activity, including call disposition, opt-out preferences, and timestamps

We do not collect financial account numbers, Social Security numbers, or health information through our public website or contact channels.

2. How We Use Your Information

We use the information we collect for the following business purposes:

• Providing and improving our consulting, research, and direct contact services
• Responding to inquiries submitted through our website or by phone
• Conducting surveys and outreach campaigns on behalf of our clients
• Maintaining operational records required for telecom carrier and regulatory compliance
• Sending service updates, security alerts, and required policy notices to our clients
• Meeting our legal, regulatory, and contractual obligations

We do not use the data we collect for cross-contextual behavioral advertising, and we do not build advertising profiles based on the contacts we make on behalf of our clients.

3. Consent and Communication Preferences

If you provide your phone number to us directly, to a client we are working with, or it appears in a publicly available voter file, you may receive voice calls or text messages from us in connection with that engagement.

Voice Call Opt-Out

During any live call from Conquest, you may ask the operator to add your number to our internal Do Not Call list. You may also email info@conquestgroup.com with the phone number you would like to suppress.

Text Message (SMS) Opt-Out

Reply STOP to any text message you receive from us to opt out. You will receive a single confirmation message, after which no further messages will be sent to your number. To rejoin a messaging program after opting out, reply START. Reply HELP for assistance.

Email Opt-Out

Use the unsubscribe link in any marketing email you receive from us, or contact us at info@conquestgroup.com.

Opt-out requests are processed promptly and recorded in our internal suppression lists so that they are honored across future outreach.

4. How We Share Information

We do not sell, rent, lease, or trade personal information to third parties for marketing or advertising purposes.

We may share data in the following limited circumstances:

• With the client on whose behalf the contact was made, such as returning survey results or voter identification data to the campaign or organization that retained us
• With service providers — including telephony carriers, hosting providers, and analytics vendors — who process data on our behalf under written confidentiality and data protection terms
• When required by law, in response to a valid subpoena, court order, or regulatory request
• In connection with a corporate transaction such as a merger or asset sale, subject to the protections of this policy

5. Your Rights and Choices

You may contact us at info@conquestgroup.com at any time to:

• Request a copy of the personal information we hold about you
• Correct information that is inaccurate or out of date
• Request deletion of your information, subject to our legal and contractual record-keeping obligations
• Ask that your phone number be added to our internal Do Not Call list

We respond to verified requests within the timeframes required by applicable law. Residents of states with comprehensive privacy laws may have additional rights, which we honor in accordance with those laws.

6. Data Security

We use commercially reasonable technical and organizational safeguards — including encrypted storage, access controls, and routine system monitoring — to protect personal information against unauthorized access, alteration, disclosure, or loss. No system can be guaranteed perfectly secure, but we treat data security as a core operational responsibility and review our practices regularly.

7. Children’s Privacy

Our services and website are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. Material changes will be reflected here, and continued use of our services or website after an update constitutes acceptance of the revised policy.

9. Contact Us

For questions about this Privacy Policy, to exercise your rights, or to submit a complaint, please contact our compliance team: